Last Updated: December 2025

Thank you for shopping with Saarvya Gyaan. This Shipping & Delivery Policy explains how your orders are processed, packed, shipped, and delivered across India.

By placing an order on our website, you agree to the terms stated below.

1. Shipping Coverage

We currently ship only within India.
International shipping is not available at this time.

2. Order Processing & Dispatch

  • All orders are processed within 2–5 business days after confirmation.
  • Orders are dispatched only after successful payment verification.
  • Cash on Delivery (COD) orders require verification via phone/WhatsApp before dispatch.

Processing may take longer during festivals, high-volume periods, or unexpected delays.

3. Delivery Timeline

Once shipped, your order will typically reach you within:

➡️ 5 to 14 days (Pan-India delivery)

Delivery times may vary based on:

  • Location
  • Courier workload
  • Holidays or operational delays
  • Rural or remote pin codes

4. Shipping Charges

Shipping fees will be calculated and displayed at the checkout page before placing your order.

Charges may vary based on:

  • Product weight
  • Quantity
  • Delivery location
  • Shipping method

5. Cash on Delivery (COD)

We offer COD on selected products and pin codes.
Conditions:

  • COD availability may vary depending on your area.
  • Additional COD fee may apply (visible at checkout).
  • COD orders may require phone or WhatsApp confirmation.
  • Unconfirmed COD orders may be cancelled by Saarvya Gyaan.

6. Packaging & Safety

All products are packed securely with appropriate material (bubble wrap/box) to ensure safe delivery and minimize damage during transit.

7. Shipment Tracking

Once your order is shipped:

  • A tracking ID will be shared with you via WhatsApp, SMS, or email.
  • You can track the real-time status of your shipment using the link provided.

8. Delivery Attempts & Non-Delivery

Our courier partners will typically make 1–3 delivery attempts.

Your order may be marked as RTO (Return to Origin) if:

  • You are unreachable
  • Delivery address is incorrect
  • The parcel is refused
  • Delivery attempts fail

If RTO occurs due to customer error, reshipping charges will apply.

9. Delays Beyond Our Control

While we aim for timely delivery, delays may occur due to factors outside our control:

  • Festivals and holiday rush
  • Courier operational delays
  • Weather disruptions or natural disasters
  • Strikes or government restrictions
  • Remote location challenges

Saarvya Gyaan is not liable for delays caused by courier partners or external conditions.

10. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery details.

If an order is delayed, returned, or cancelled due to:

  • Wrong address
  • Incorrect pincode
  • Missing/delayed contact details

Saarvya Gyaan will not be responsible, and extra charges may apply for reshipping.

11. Contact Us

For shipping questions or delivery concerns:

Saarvya Gyaan
 📍 Pandu, near Udaichal Library, Joymoti Nagar, Guwahati, Assam 781012
📩 Email: saarvya.official@gmail.com
📞 Phone: 91016 06503