Privacy Policy – Saarvya Gyaan

Last Updated: December 2025

Saarvya Gyaan (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely, responsibly, and transparently. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, and communication channels.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you interact with Saarvya Gyaan:

Personal Identification Details

  • Name
  • Email address
  • Phone number
  • WhatsApp number
  • Gender
  • Address (if shared)

Birth Details for Kundli & Astrology Services

  • Date of birth
  • Time of birth
  • Place of birth

Technical & Behavioural Data

  • Cookies and tracking data on website usage
  • Analytics data via third-party tools

Payment Information

For paid services (future offerings), payments are processed securely through Razorpay.
We do not store or access full card/bank information.

2. How We Collect Information

We collect data through the following channels:

  • Website forms
  • WhatsApp chats
  • Instagram and Facebook DMs
  • Phone calls
  • Email communication
  • Facebook Pixel tracking
  • Google Analytics

We do not collect data through payment gateway forms directly.

3. How We Use Your Information

Your information is used strictly to deliver and improve our services:

  • Creating and delivering Free Janam Kundli (PDF)
  • Answering your 3 free questions
  • Providing astrology consultations (future paid services)
  • Improving the accuracy of predictions
  • Responding to queries across WhatsApp, Instagram, Facebook, or phone
  • Internal record-keeping and service improvement
  • Sending updates, confirmations, and service notifications
  • Marketing insights via analytics tools
  • Ensuring compliance with legal requirements

We do not sell or rent your personal information to any third party.

4. Data Retention Policy

  • All Kundli-related data, messages, and details collected for service delivery are stored manually (Excel/WhatsApp).
  • Data is deleted from our systems within 15 days from our systems after service completion.
  • No long-term storage or archiving is maintained.

5. Sharing of Information

We may share limited data with:

Third-Party Service Providers

  • Facebook Pixel (for analytics & ad optimization)
  • Google Analytics (for website insights)
  • Razorpay (for future paid orders)

These services collect anonymous or semi-anonymous data as per their individual privacy policies.

We do not share personal Kundli details with any external astrologers unless explicitly requested by the user.

6. Cookies & Tracking Technologies

Our website uses:

  • Essential cookies
  • Facebook Pixel events
  • Google Analytics cookies

These help us understand user behaviour, improve website performance, and run relevant advertisements.

You can disable cookies in your browser settings at any time.

7. Data Security

We take reasonable precautions to protect your information:

  • Manual storage systems restricted to authorized personnel
  • Secure communication via WhatsApp end-to-end encryption
  • Protected login access for email accounts
  • No unnecessary data sharing or export

However, no online or digital storage method is 100% secure. By using our services, you acknowledge this risk.

8. Age Restrictions

Our services are intended for users aged 18 years and above.
We do not knowingly collect or process data from anyone below 18.

9. Disclaimers (Important Clauses)

  • Astrology is a traditional knowledge system and should not be considered a replacement for medical, legal, financial, or psychological advice.
  • Any insights or guidance provided are interpretative and should be used responsibly.
  • We are not liable for decisions made based on astrological interpretations.
  • Predictions are not guaranteed; outcomes may vary.

10. Your Rights

You have the right to:

  • Request deletion of your data
  • Request a copy of your stored data
  • Correct or update your information
  • Opt out of marketing communications
  • Withdraw consent anytime

To exercise your rights, email us at:
📩 saarvya.official@gmail.com

11. Contact Information

If you have any concerns or questions about this Privacy Policy, contact us:

Saarvya Gyaan
 Pandu, near Udaichal Library
Joymoti Nagar, Guwahati, Assam 781012
📩 Email: saarvya.official@gmail.com
📞 Phone: 91016 06503

12. Changes to This Privacy Policy

We may update this policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.